Support
Need help? We're here.
We get back to you within 24-48 business hours.
Contact us
Fastest way: [email protected]. We read everything and reply in English or French.
In your message, please include:
- 01The email address linked to your account
- 02The device and version (iOS, Android, web)
- 03A short description of the issue or request
Frequently asked questions
We document the most common questions (analysis, payment, leaderboards, courses) on the FAQ page.
Account deletion
You can delete your account directly from the app (Profile → Danger zone → Delete my account) or from the web (Settings). All your analyses, courses, scores and favorites will be erased. If you have an active subscription, cancel it first through the Stripe portal accessible from your profile.
App Store / Google Play refunds
Purchases made on iOS are handled by Apple — submit your refund request via reportaproblem.apple.com. On Android, refunds go through Google Play. For Stripe payments (web), write to us directly.
Privacy and data
See our privacy policy and our terms of service.