Your questions, our answers
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The questions we get the most, grouped by theme. Still didn't find it? Write to us, we reply quickly.
Getting started
One complete report free on a sequence of up to 2 minutes, then a subscription to continue your analyses.
A full report outlines strengths, corrections to work on, and guidelines for your next session. The annotated video and available metrics help you verify observations. Content depends on the sequence, framing, and analysis type.
Allow several minutes. Timing varies with sequence length and the processing queue. You can follow progress in your account after uploading, or return later: the result stays in your analyses.
Because you don't see everything when you watch yourself: patterns that repeat, areas you rarely use, recovery that comes late once fatigue sets in. The analysis spots them, shows you where in the video, and gives you something to work on.
Progression
A series of steps to master one part of your game: the serve, net play, defense. You film a step, it gets scored, you move to the next one.
Yes. The analysis adapts to your level, from a player discovering the smash to a ranked competitor. You'll always have something concrete to work on.
No, it complements them. The analysis gives you an outside eye, measurements and consistency between sessions, and your coach can use it to prepare their advice.
What works
You can send a drill, shadow footwork, multi-feed training, or a singles, doubles, or mixed sequence. Clearly indicate which player to analyze. Framing, player visibility, and camera stability determine available observations and metrics.
A file uploaded from your phone or computer (MP4, MOV). You can select the precise clip (start and end) to analyze.
Trust & commitment
Your analyses are private by default. If you create a share link, anyone with that link can view the shared analysis. Video processing involves our technical service providers, as detailed in our privacy policy. You can delete your account from your settings.
You can turn off renewal in your settings. Access remains active until the end of the paid period. An annual payment covers a year; cancelling renewal does not turn that subscription into a monthly plan.
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